Refund Policy
1. General Statement
Refunds are processed in accordance with verified return approvals and order dispute resolution outcomes.
2. Refund Conditions
Refunds may be issued under the following conditions:
* Approved returned goods
* Confirmed shipment errors
* Verified product defects
* Mutual agreement between parties in writing
3. Refund Processing Time
Once approved, refunds are processed within 5–10 business days.
Processing time may vary depending on the payment provider or financial institution.
4. Refund Method
All refunds will be issued to the original payment method used for the transaction.
Alternative arrangements may be made in written agreement for wholesale or bulk transactions.
5. Partial Refunds
Partial refunds may apply where:
* Items are returned in non-resalable condition
* Packaging or components are missing
* Partial shipment discrepancies occur
6. Non-Refundable Situations
Refunds will not be issued for:
* Customer misuse or improper handling
* Unauthorized returns
* Late claims outside defined reporting periods
* Items agreed as non-refundable prior to purchase
7. Contact
Texas Harbor Trading LLC
Email: sales@texasharbortradingllc.com
Location: Dallas, Texas, United States